Missed calls
Outside office hours, during meetings or appointments
Overview
Service providers & offices
Available 24/7
Pain point
Missed calls, manual appointment scheduling, recurring FAQ enquiries.
What takes time in everyday work
Many small tasks that add up every day.
Manual appointment scheduling
Calling, rescheduling, reminding and recording
Recurring enquiries
Procedures, documents, opening hours and prices. Explained again every time
The shared inbox
An office@ inbox that nobody feels clearly responsible for
No-shows
Without a reminder, appointments that were booked stay empty
Month-end reporting
Gathering figures from several systems by hand
Let NIKI handle the routine
NIKI & Infopoints
More efficiency in the office
NIKI
- Appointment booking
- Reminder service
- FAQ responses
- Distribution and responses for office@ enquiries
- Automated reporting and monthly controlling
- Automatic processing and response to customer enquiries
- Automatic order processing
- Automatic creation of minutes and distribution of to-dos with reminders
Infopoints
- Waiting-area TV
- Welcome screen with company information
These are examples from practice
We would be happy to discuss which tasks NIKI can take over and which Infopoints suit your location in an initial consultation.
Request a solution for service providers
Request a solution for service providersWe look forward to speaking with you!