Limited availability
Only a few hours of public office opening time each week
Overview
Municipalities & Property Management
Available to residents, even outside opening hours
Pain point
Limited availability, damage reports are missed and notices are out of date.
What takes time in everyday work
Many small tasks that add up every day.
Lost damage reports
Answering machines, handwritten notes and return calls that nobody tracks
Repeated enquiries
The same story is told three times before the right contact is found
The same information, again and again
Responsibilities, forms, deadlines and opening hours
Outdated notices
Official and communal noticeboards are updated by hand
No traceability
Who reported what, when, and what happened as a result
Let NIKI handle the routine
NIKI & Infopoints
Availability and up-to-date information
NIKI
- Automated handling of enquiries by email, phone and chat
- Voicebot for recording damage reports
Infopoints
- Digital community noticeboard
- Digital official noticeboard
These are examples from practice
We set up the workflows around your responsibilities and processes.
Request a solution for municipalities & property management
Request a solution for municipalities & property managementWe look forward to speaking with you!