Your data, clearly explained

This information explains how Nexoria21 handles personal data when you use this website.

• When you send the contact form, we use your contact details, company, message and any optional information you provide to respond to your enquiry. We also record the selected language and the submission date. Access is restricted to the team handling your request.
• When you request an appointment, we receive your preferred date and time together with the contact details you enter. Our team reviews the request and contacts you to confirm the appointment.

When you use NIKI chat, your messages are processed to respond to your questions. Please do not enter sensitive personal information or confidential customer data.

We use necessary cookies and browser storage for the functions you use on this website. Optional visitor statistics are disabled until you give your consent. We do not use advertising trackers.

The cookie popup offers Accept all, Reject all and Settings. Reject all leaves only necessary storage active. In Settings, you can enable or disable visitor statistics. You can change your choice at any time using Cookie settings in the footer. The website remains available if you reject optional statistics.

• Cookie choice: a cookie remembers your selected categories, the notice version and a random preference identifier for up to 180 days.
• Language switching: browser storage temporarily remembers your reading position in the current tab. It is removed after the position is restored or the tab is closed.
• Chat invitation: browser storage remembers that you opened or dismissed the invitation while the tab is open.
• Chat: temporary storage lets you continue your conversation while the tab is open. Details about how messages are used are set out in the NIKI chat section.

With your consent, we count visits and page views to understand how our website is used. We use our own website statistics and Google Analytics, described separately below.

Our own statistics record which public pages are visited, their language and the time of each visit. Random identifiers group page views into visits. These records do not contain names, email addresses, IP addresses or information entered into forms. They are pseudonymous, not necessarily anonymous.

Our own statistics records are kept for 90 days and then deleted automatically. The legal basis is your consent under Article 6(1)(a) GDPR. You can withdraw consent through Cookie settings at any time. This stops future collection; existing records remain subject to the 90-day retention period.

With your consent, we use Google Analytics to understand how visitors use our website and to improve it. The service is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses cookies to measure visits and page views. Google receives usage, browser and device information, and uses IP addresses to derive approximate location. According to Google, individual IP addresses from EU users are then discarded, not stored. Analytics cookies can remain in your browser for up to 180 days and may be renewed during use. Google may process data outside the European Economic Area.

Analytics is activated only if you accept optional visitor statistics. Choosing Reject all or necessary cookies only keeps it off. You can change your choice or withdraw consent at any time through Cookie settings in the footer. Withdrawal stops further collection but does not automatically delete data already collected.

We remember your cookie choices and any later changes for up to 180 days. The record includes the date, language, selected options and the version of the notice. It does not contain your name, email address, IP address or browsing history.

Your choice applies only to the purposes described here. If we introduce new optional purposes, we will ask for consent again before activating them.

This website is hosted with Hostinger.

Delivering and protecting the website can involve technical request and security logs, including IP addresses. These are separate from the optional visitor statistics described above.

Subject to the GDPR's conditions, you may have rights of access, rectification, erasure, restriction, data portability and objection. Where processing relies on consent, you may withdraw it for the future. You may also complain to a competent data-protection supervisory authority.

For a request, contact Nexoria21 using the general email address below. Do not send identity documents unless they are specifically needed and requested.